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Frequently Asked Questions
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Do you provide servicing for diesel and gasoline trucks?While our primary expertise lies in servicing diesel trucks, we also offer repair services for gasoline vehicles in certain instances. This includes tire repairs and replacements, as well as part replacements in the event of a breakdown. Our team is committed to providing reliable service for both types of vehicles, ensuring you receive the necessary support when you need it most.
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Do you deal with difficult repair issues?Yes, our team is fully equipped to handle even the most challenging repair issues. With extensive experience and specialized training, we are confident in our ability to diagnose and resolve complex problems efficiently. Whether it's a critical mechanical failure or an intricate system issue, we approach every repair with the expertise and dedication necessary to ensure your vehicle gets back on the road safely and promptly.
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Are your technicians familiar with various brands of trucks and trailers?Yes, our technicians are highly trained and experienced in working with a wide range of truck and trailer brands. They are equipped with the knowledge and expertise to handle the specific needs of different makes and models, ensuring reliable and efficient service for all types of commercial vehicles. Whether it's routine maintenance or complex repairs, our team is dedicated to providing exceptional service, regardless of the brand.
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What heavy truck maintenance services do you offer?We offer a comprehensive range of heavy truck maintenance services, including oil changes, axle repairs, transmission oil changes, truck diagnostics, brake repairs, air leak repairs, radiator replacements, wheel hub seal replacements, electrical repairs, alternator services, water pump replacements, and much more. Our goal is to provide fleet owners and owner-operators with the highest quality service, ensuring their trucks remain in optimal condition for safer, more efficient journeys to their destinations.
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Do you provide 24-hour services?Yes, we offer 24/7 service for any breakdowns, including day and night support. Our team is always available to respond to service calls, even during holidays. Simply call the number provided, and our technicians will promptly assist you with your needs.
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Are you able to service a non-operational truck or trailer?Yes, at Kozcuoglu Truck Group Services, we are fully equipped to service non-operational trucks and trailers. Whether your vehicle is experiencing a mechanical failure, electrical issue, or any other type of malfunction, our skilled technicians can diagnose and repair the problem. We offer both in-shop and 24/7 road service to assist with getting your non-operational vehicle back on the road. From EGR repairs to trailer component replacements, we ensure that every repair is performed to the highest standards, restoring your vehicle to full functionality and safety.
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How do you handle safety issues with trucks and trailers?At Kozcuoglu Truck Group Services, safety is our top priority when it comes to truck and trailer repair and maintenance. We address safety issues by thoroughly inspecting every vehicle for potential hazards, such as brake malfunctions, worn-out tires, faulty axles, and air system leaks. Our experienced technicians perform detailed safety checks, ensuring that all essential components are functioning properly to prevent accidents or breakdowns on the road. We also focus on preventive maintenance, such as brake shoe replacements, wheel seal repairs, and axle servicing, which help maintain the vehicle's overall safety and reliability. By providing timely and professional repairs, we ensure that your trucks and trailers meet industry safety standards, giving you peace of mind as you operate.
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What services do you provide for trailer repairs?We offer a comprehensive range of services, including axle replacement, brake shoe replacement, wheel seal repairs, and much more. Our commitment is to ensure that your trailer remains in optimal condition, allowing it to continue its journey safely and efficiently.
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What is the best way for me to contact you outside of regular business hours?You can easily reach us at (469) 655-0143, via email, or through our website for any inquiries or service requests.
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Kozcuoglu Truck Group Services: What Is It?Kozcuoglu Truck Group is a first truck and trailer repair service provider, specializing in both in-shop and 24/7 road services for fleets and owner-operators. Our team of highly skilled technicians offers expert repair and maintenance for a wide variety of trucks and trailers, including popular brands such as Great Dane, Wabash, Volvo, and Freightliner. We provide comprehensive preventative maintenance services, including oil changes, radiator replacements, water pump repairs, tire services, and the resolution of coolant and air system issues. Additionally, we offer rapid, on-site assistance through our road service, ensuring minimal downtime and efficient repairs wherever you are. At Kozcuoglu Truck Group, we are committed to delivering reliable, high-quality service that keeps your vehicles running smoothly and safely, backed by years of expertise and dedication to customer satisfaction.
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What is the address of Kozcuoglu Truck Group Services?Kozcuoglu Truck Group Services is located at: 5993 East Interstate 30, Campbell, TX 75422 Our central location allows us to efficiently serve clients in Greenville, Cumby, Commerce, Caddo Mills, and the surrounding areas.
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Are you able to do semi truck diagnostics on-site?Yes, we offer both on-site and roadside diagnostic services for semi trucks and trailers. Our experienced technicians are equipped with advanced diagnostic tools that provide precise insights, guiding them in identifying and resolving issues quickly and accurately. We are committed to delivering efficient, reliable service to ensure your truck or trailer gets back on the road with minimal downtime.
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Do you offer repairs on-site?Yes, Kozcuoglu Truck Group Services offers on-site repairs at our location, as well as mobile repair services at your desired location. Our primary goal is to minimize your downtime by efficiently repairing your truck or trailer, ensuring that you can continue your journey to your designated destination with minimal disruption. Whether at our facility or on-site, we are committed to delivering prompt and reliable service to keep your fleet on the road.
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How should I respond if I have a breakdown?In the event of a breakdown, please contact us immediately at (469) 655-0143. Provide our dispatch team with your truck details, the nature of the required repair, and your current location. Ensuring that this information is accurate and complete will help us respond quickly and efficiently, allowing us to complete the repair smoothly and minimize downtime.
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What are your operating hours?Our regular operating hours are Monday to Saturday, from 8:00 AM to 6:00 PM. We are closed on Sundays. However, we offer 24/7 roadside assistance to ensure you're never left stranded. Even outside of our regular business hours, you can reach us, and we will promptly dispatch a technician to assist with any repair needs, ensuring you're back on the road as quickly as possible.
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Do you fix all kinds of trailers?Yes, we service all types of trailers, including utility, flatbed, dry van, and refrigerated (reefer) trailers. Our skilled technicians are equipped to handle a wide range of repairs, including brake systems, brake chambers, lighting, roofing, electrical wiring, air leaks, and much more. No matter the issue, we are committed to providing comprehensive repair solutions to keep your trailer in optimal condition.
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What exactly is Kozcuoglu Truck Group Services' mission?At Kozcuoglu Truck Group Services, our mission is to deliver fast and efficient repairs with minimal disruption to your operations. Our experienced technicians are dedicated to providing exceptional service, ensuring that every repair is completed smoothly and promptly so that you can get back on the road without delay. We’ve always operated under the principle of "We fix it, you drive it," and remain committed to maintaining this standard of excellence. Customer satisfaction is at the core of our mission, as we genuinely care about your needs and strive to exceed expectations with every service.
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What should I expect during a service call?During a service call, our highly skilled technician will arrive on-site to perform a thorough diagnostic of your truck or trailer. Using advanced tools and expertise, they will quickly identify any issues affecting the vehicle's performance. Our goal is to provide a seamless and efficient repair process, minimizing downtime so that your truck and trailer can get back on the road as quickly as possible, ensuring your operations continue without disruption.
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Do you provide specialist services to commercial fleets?Kozcuolu Truck Group Services provides tailored solutions for commercial fleets, including comprehensive routine maintenance programs, advanced fleet diagnostics, and prompt emergency repairs. We recognize the critical importance of maintaining fleet uptime and offer customized services designed to keep your trucks running smoothly and efficiently, tailored to your unique operational needs.
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